Business Analysis - Practice

Price
Net
VAT

Price
Price on Request

Duration
2 days

For companies and job seekers:
this course is 100% fundable!
 

Location

Course Language
German

Training Solutions
Connected Classroom

Well-founded business analysis is becoming increasingly important as organizations need to make decisions faster, in a more data-focused and structured manner. This format combines practical methods with the latest approaches from analysis, AI-supported decision-making, and process optimization—compact, modern, and immediately applicable.

Key topics

  • Strategic analysis tools and structured problem identification.
  • Modeling techniques for processes and requirements.
  • Practical methods for stakeholder coordination.
  • Use of AI, data, and automation for requirements validation.
  • Quality assurance, documentation, and business value focus.

Prerequisite
Basic knowledge of analysis processes or project work.

Target group
Specialist and IT roles with a focus on analysis, processes, product development, or digitalization.

For anyone who wants to deepen their analysis skills in a targeted manner and confidently apply modern methods in their everyday work.
 

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course content
  • Getting to know each other
  • Overview of the course
  • Learning objectives of the course
  • Course structure
  • Course agenda
  • Introduction to the practice of business analysis
  • Details about the exam
  • Certification scheme for business analysis
  • The role of the BA in the various phases of the business change lifecycle
  • The scope of the BA role in the context of various analysis activities
  • Three areas of expertise
  • Techniques in practice:
    • MOSTResource
    • audit
    • PESTLE
    • Porter's
    • five forcesSWOT
    • analysis
    • CSF, KPI, and performance
    • targetBalanced business scorecard
  • Identification of stakeholder categories
  • Identification of relevant investigation techniques
  • The reasons for a holistic view
  • Rich images, mind maps, and fishbone diagrams
  • Power/interest and degree of interest
  • Appropriate strategy for stakeholder management
  • Stakeholder perspectives and CATWOE technique
  • Conceptual models of a business situation
  • Five types of high-level activities
  • Planning activities
  • Enabling activities
  • Executive activities
  • Monitoring and control activities
  • Three types of business transactions
  • The consensus model for business activities
  • Different categories of business rules
  • Gap analysis (based on conceptual business model and current situation)
  • Components of a new business model
  • Reasons for developing a business case
  • Contents of a business case
  • Identification of tangible/intangible costs and benefits, risks, and impacts
  • Justification for the financial case and valuation techniques
  • Review of the business case in the life cycle of corporate change

Frequently asked questions

  • In practice, business analysis means analyzing and specifically improving processes within a company. It is about bridging the gap between specialist departments and IT—with a clear focus on benefits and efficiency.
  • They identify requirements, conduct interviews, model processes, accompany changes, and ensure that technical solutions fit the company's goals.
  • Theory alone is not enough. In practice, it is important to be able to deal with real projects, real stakeholders, and complex situations—methodically, communicatively, and solution-oriented.
  • The most important methods include SWOT analyses, use cases, BPMN, interviews, and workshops. Common tools include Jira, Confluence, Excel, and modeling software such as Signavio or Bizagi.
  • Ideal for anyone who acts as an intermediary between specialist departments and IT—such as project managers, process managers, product managers, or anyone with an interest in analysis and structure.
  • Experience in a project environment, analytical thinking, and an interest in processes are helpful. Technical knowledge is often useful, but not essential. Curiosity and structure are more important.
  • The training program strengthens analytical thinking, communication skills, and methodical working methods. It opens doors to roles with more responsibility and improves career opportunities in digitally-oriented work environments.

Do you have any further questions? Please contact us.