Business Apps Trainings

Business app training courses help optimize the use of software in everyday work. They teach important functions and tips for increasing efficiency and simplifying work processes. With practical exercises and up-to-date knowledge, participants quickly become proficient in using the most important business apps.

 

AI CERTs®


 

Microsoft


Frequently Asked Questions

  • This depends on the tasks and the software used. Key areas range from CRM, ERP, and collaboration to data analysis, automation, and digital business processes. The decisive factor is which applications are actually used in day-to-day work.
  • Solutions for CRM, ERP, collaboration, reporting, and process automation are frequently used. These include, for example, Microsoft Dynamics 365, Power Platform, and other cloud-based business applications for sales, customer service, finance, and operational processes.
  • For many applications, traditional programming skills are not required. Low-code and no-code platforms enable workflows, apps, and automations using visual tools. However, technical knowledge is advantageous for more complex customizations, interfaces, or integrations.
  • Typical examples include approval processes, data collection, notifications, customer-facing processes, and recurring administrative tasks. Automated workflows reduce manual work and ensure that information flows more quickly between applications and teams.
  • Low-code enables the development of digital solutions with less traditional programming effort. Business units can digitize processes more quickly, create simple apps, and automate workflows. This creates new interfaces between business, IT, and process management.
  • Data connects CRM, ERP, reporting, automation, and other business applications. Well-structured data enables meaningful analyses, consistent processes, and automated workflows. Data quality and secure access are therefore essential prerequisites.
  • Yes. They are particularly relevant for sales, customer service, finance, management accounting, operations, and process management. Modern business applications enable business units to analyze data, manage workflows, and actively help shape digital processes.
  • Cloud platforms are increasingly integrating business applications, data, and automation with artificial intelligence. For example, AI can summarize information, generate content, analyze data, or support processes. As a result, business apps, low-code, and AI are becoming increasingly intertwined.