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AB-900 Introduction to Microsoft 365 and AI administration

Price
Net €
VAT €

Price
Price on Request

Duration
1 day

For companies and job seekers:
this course is 100% fundable!

Location

Course Language
English

Training Solutions
Online Live

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Digital work environments are changing rapidly. Modern cloud services, collaborative platforms, and AI-supported functions are shaping administration, security, and efficiency in everyday work.

Key topics

Fundamentals of modern Microsoft 365 environments.
Key admin concepts and role models.
Identity and access management.
Security, compliance, and data protection.
Overview of AI functions and automation.
Interaction between cloud services and end devices.

Prerequisites
Basic understanding of IT and interest in cloud, digital workplace, and administration topics.

Target audience
IT beginners, aspiring administrators, support staff, technical specialists with a focus on cloud-based work environments.

A compact overview of key concepts in modern Microsoft 365 administration combines basic technical knowledge with current AI approaches and provides guidance for the professional use of digital work platforms.

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Course content

Explore Microsoft 365 security basics

Analyze the zero trust security model.
Implement Zero Trust in Microsoft 365.
Examine threat protection and intelligence in Microsoft 365.
Explore identity and authentication in Microsoft 365.
Manage access and permissions in Microsoft 365.
Explore identity and access management in Microsoft Entra.
Monitor and troubleshoot identity security.
Module assessment

Introduction to the core services and administrative functions of Microsoft 365

Explore the Microsoft 365 ecosystem and the core components of the services.
Explore the Microsoft 365 admin center and key management tools.
Examine Microsoft Exchange, Teams, and SharePoint.
Establishing the fundamentals of security, identity, and compliance.
Assigning administrator roles using role-based access control.
Module assessment

Protect and manage Microsoft 365 data

Identify and respond to data risks with Microsoft Purview.
Explore compliance, AI-powered data discovery, and eDiscovery.
Explore excessive sharing and data access management in SharePoint.
Explore data protection in Microsoft 365 Copilot.
Module assessment

Explore Microsoft 365 Copilot and agents

What are agents?
Compare Microsoft 365 Copilot and agents.
Compare licensing models for Microsoft 365 Copilot.
Plan and deploy Microsoft 365 Copilot and agents.
Explore real-world use cases for Copilot and agents.
Module assessment

Performing basic administrative tasks for Microsoft 365 Copilot

Management of Copilot licenses and usage-based billing.
Monitoring and adjusting usage-based Copilot usage.
Monitoring of Microsoft 365 Copilot usage and adoption.
Manage and control Microsoft 365 Copilot prompts.
Applying best practices for operating Microsoft 365 Copilot.
Module assessment

Perform basic administrative tasks for Microsoft 365 Copilot agents

Creating a Microsoft 365 Copilot chat agent – Part 1
Create a Microsoft 365 Copilot chat agent – Part 2
Create a SharePoint agent.
Test and edit agents.
Manage user access and permissions for agents.
Review agent approval and management.
Monitor and manage agent lifecycle.
Module evaluation

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