AB-900 Introduction to Microsoft 365 and AI administration

Price
Net: €
VAT: €

Price
Price on Request

Duration
1 day

For companies and job seekers:
this course is 100% fundable!

Location

Course Language
English

Training Solutions
Online Live

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Digital work environments are changing rapidly. Modern cloud services, collaborative platforms, and AI-supported functions are shaping administration, security, and efficiency in everyday work.

Key topics

Fundamentals of modern Microsoft 365 environments.
Key admin concepts and role models.
Identity and access management.
Security, compliance, and data protection.
Overview of AI functions and automation.
Interaction between cloud services and end devices.

Prerequisites
Basic understanding of IT and interest in cloud, digital workplace, and administration topics.

Target audience
IT beginners, aspiring administrators, support staff, technical specialists with a focus on cloud-based work environments.

A compact overview of key concepts in modern Microsoft 365 administration combines basic technical knowledge with current AI approaches and provides guidance for the professional use of digital work platforms.

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Course content

Explore Microsoft 365 security basics

Analyze the zero trust security model.
Implement Zero Trust in Microsoft 365.
Examine threat protection and intelligence in Microsoft 365.
Explore identity and authentication in Microsoft 365.
Manage access and permissions in Microsoft 365.
Explore identity and access management in Microsoft Entra.
Monitor and troubleshoot identity security.
Module assessment

Introduction to the core services and administrative functions of Microsoft 365

Explore the Microsoft 365 ecosystem and the core components of the services.
Explore the Microsoft 365 admin center and key management tools.
Examine Microsoft Exchange, Teams, and SharePoint.
Establishing the fundamentals of security, identity, and compliance.
Assigning administrator roles using role-based access control.
Module assessment

Protect and manage Microsoft 365 data

Identify and respond to data risks with Microsoft Purview.
Explore compliance, AI-powered data discovery, and eDiscovery.
Explore excessive sharing and data access management in SharePoint.
Explore data protection in Microsoft 365 Copilot.
Module assessment

Explore Microsoft 365 Copilot and agents

What are agents?
Compare Microsoft 365 Copilot and agents.
Compare licensing models for Microsoft 365 Copilot.
Plan and deploy Microsoft 365 Copilot and agents.
Explore real-world use cases for Copilot and agents.
Module assessment

Performing basic administrative tasks for Microsoft 365 Copilot

Management of Copilot licenses and usage-based billing.
Monitoring and adjusting usage-based Copilot usage.
Monitoring of Microsoft 365 Copilot usage and adoption.
Manage and control Microsoft 365 Copilot prompts.
Applying best practices for operating Microsoft 365 Copilot.
Module assessment

Perform basic administrative tasks for Microsoft 365 Copilot agents

Creating a Microsoft 365 Copilot chat agent – Part 1
Create a Microsoft 365 Copilot chat agent – Part 2
Create a SharePoint agent.
Test and edit agents.
Manage user access and permissions for agents.
Review agent approval and management.
Monitor and manage agent lifecycle.
Module evaluation

Your training will be 100% funded

Our funding schemes are available exclusively to participants who live or work in Germany. Funding is not available outside Germany.

For career starters, job seekers, career changers, startups, experienced professionals, those looking to advance their careers, specialists, etc.

The QCG program for everyone in the company

Further information

The education voucher for all job seekers

Further information

Frequently Asked Questions

Why do Microsoft 365 and AI form a unified platform today?

Modern Microsoft 365 services are increasingly incorporating artificial intelligence directly into everyday work. This content demonstrates how administration, cloud services, and AI features work together effectively.

What fundamentals are covered in the Microsoft 365 administration course?

This course covers key concepts related to clients, users, licenses, identities, security features, and the most important administrative tasks in Microsoft 365.

How is artificial intelligence changing the work of administrators?

Among other things, AI assists with the analysis, configuration, and evaluation of administrative tasks. The course covers the capabilities Microsoft offers for modern IT environments.

Which Microsoft services are among the most important components?

The focus is on Microsoft Entra ID, Microsoft Intune, Exchange Online, Microsoft Teams, and other services that make up a Microsoft 365 environment, among others.

What connections between the cloud, security, and AI are explained?

The content explains how identity management, device protection, compliance, and AI capabilities work together to form a modern cloud platform.

Why is this a particularly good starting point for people new to Microsoft 365?

The fundamentals are presented in an easy-to-understand way and provide a comprehensive overview of the Microsoft 365 platform as well as its key administrative and AI-related features.

What current developments in the Microsoft ecosystem are being addressed?

A key focus is on Microsoft Copilot, cloud administration, identity management, and the growing range of applications for artificial intelligence in Microsoft 365.

What knowledge provides a foundation for advanced Microsoft training?

This course provides a solid understanding of the most important Microsoft 365 and AI concepts, which makes it easier to get started with specialized administrator or Copilot topics.

Do you have any further questions? Please contact us.

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