MB-7007 Deploy and configure Microsoft Copilot for Sales

Price
Net
VAT

Price
Price on Request

Duration
1 day

For companies and job seekers:
this course is 100% fundable!
 

Location

Course Language
English

Training Solutions
Online Live

Today, sales teams expect intelligent processes rather than additional tools. Microsoft Copilot for Sales combines AI, CRM data, and Microsoft 365 into a single workspace that brings together communication, customer information, and tasks in one place.

Key Topics

  • Deployment of Copilot for Sales in enterprise environments.
  • Integration with Dynamics 365 and Salesforce.
  • Configuring user roles and security policies.
  • Using AI features in Outlook and Teams.
  • Managing data sources and sales information.
  • Analysis and optimization of typical sales workflows.

Prerequisites
Knowledge of Microsoft 365, administration, or CRM-related processes.

Target Audience
Administrators, technical consultants, sales operations teams, and Microsoft specialists with a focus on AI-powered sales platforms.

Intelligent sales support is increasingly becoming the standard in modern businesses. In-depth expertise in deployment and configuration creates stable processes and a productive connection between AI and sales.

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Course Content
  • View and update CRM data directly within the workflow
  • Optimize sales communication with AI
  • Conduct AI-powered sales conversations
  • Use collaboration spaces for sales teams
  • Customize Microsoft CoPilot for Sales
  • Architecture of Copilot for Sales
  • Install Copilot for Sales in Outlook
  • Customize forms and fields
  • Enable Copilot AI features
  • Configure for Microsoft 365 Apps
  • Extend Copilot for Sales

Frequently Asked Questions

  • Automated emails, intelligent meeting summaries, and faster CRM processes significantly reduce manual effort.
  • The focus is on Microsoft 365, Outlook, Teams, Dynamics 365, and Salesforce for modern, AI-powered sales processes.
  • Ideal for sales teams, consultants, administrative roles, and companies looking to effectively integrate AI into their existing sales processes.
  • The topics covered include deployment, security concepts, user configurations, data integration, and production use in an enterprise environment.
  • Companies are looking for ways to streamline sales processes while efficiently implementing personalized customer communication.
  • Typical scenarios include AI-powered proposal preparation, CRM documentation, meeting analysis, and automated sales support.
  • A structured framework improves data security, user acceptance, and the quality of AI-driven results in day-to-day operations.
  • AI is radically transforming modern sales organizations. Expertise in integration, governance, and the practical application of AI is in high demand.

Do you have any further questions? Please contact us.