MS-102 Microsoft 365 Administrator

Price
Net: €
VAT: €

Price
Price on Request

Duration
5 days

For companies and job seekers:
this course is 100% fundable!

Location

Course Language
German

Training Solutions
Connected Classroom

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Today, digital collaboration is based on reliable cloud platforms, clear guidelines, and high security. This requires in-depth administrative knowledge that combines the operation, protection, and further development of modern Microsoft 365 environments.

Key topics

Identity and access management with Azure AD
Security, compliance, and data protection features
Device control and policies with Microsoft Intune
Administration of Teams, Exchange, and SharePoint
Monitoring, analysis, and stabilization of operations

Prerequisites
Experience in IT administration, basic knowledge of cloud technologies, and an understanding of security and user concepts are expected.

Target audience
System administrators, IT professionals, and technical roles with responsibility for Microsoft 365 structures in companies.

The focus is on structure, security, and efficiency in daily operations. The result is robust expertise for modern working environments with a clear focus on scalability and long-term stability.

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Course content

Configuration

Introduction
Managing tenant subscriptions in Microsoft 365
Integrate Microsoft 365 with customer engagement applications
Completing tenant configuration in Microsoft 365
Knowledge check
Summary

Users, licenses, and email contacts

Introduction
Defining the user identity model for the organization
Creating user accounts in Microsoft 365
Managing user account settings in Microsoft 365
Managing user licenses in Microsoft 365
Restoring deleted user accounts in Microsoft 365
Performing bulk user management in Azure Active Directory
Creating and managing guest users
Create and manage email contacts
Testing knowledge
Summary

Groups in Microsoft 365

Introduction
Exploring groups in Microsoft 365
Creating and managing groups in Microsoft 365
Create dynamic groups with Azure Rule Builder
Create a Microsoft 365 group naming policy
Create groups in Exchange Online and SharePoint Online
Knowledge check
Summary

Domain in Microsoft 365

Introduction
Plan a custom domain for your Microsoft 365 deployment
Set DNS zones for a custom domain
Define DNS record requirements for a custom domain
Create a custom domain in Microsoft 365
Knowledge check
Summary

Client connectivity

Introduction
Examine how automatic client configuration works
Investigate the DNS entries required for client configuration
Configuring Outlook clients
Troubleshooting client connectivity
Knowledge review
Summary

Your training will be 100% funded

Our funding schemes are available exclusively to participants who live or work in Germany. Funding is not available outside Germany.

For career starters, job seekers, career changers, startups, experienced professionals, those looking to advance their careers, specialists, etc.

The QCG program for everyone in the company

Further information

The education voucher for all job seekers

Further information

Frequently Asked Questions

What areas does Microsoft 365 administration cover?

Administration includes identities, user accounts, licenses, Exchange Online, Microsoft Teams, SharePoint Online, security settings, and many other cloud services within the platform.

Why is Microsoft 365 more than just Office?

In addition to well-known applications, Microsoft 365 includes numerous cloud services for communication, collaboration, identity management, and device management that must be administered centrally.

What challenges arise when operating a Microsoft 365 environment?

Organizations must manage users, secure access, meet compliance requirements, and ensure the smooth operation of all Microsoft 365 services.

How can users and services be managed efficiently?

Centralized management tools enable the issuance of licenses, the control of permissions, the management of groups, and the configuration of cloud-based services.

Which cloud services work together in day-to-day work?

Microsoft Entra ID, Exchange Online, Microsoft Teams, SharePoint Online, and Microsoft Intune work together to form the foundation of modern Microsoft 365 environments.

Why are security and compliance functions an integral part of administration?

Cloud services manage sensitive corporate data. Security policies, identity protection, and compliance settings ensure that data and access remain reliably protected.

What tasks need to be completed after a Microsoft 365 environment has been deployed?

Day-to-day operations include monitoring, maintenance, user administration, license management, security controls, and adapting the environment to new requirements.

What skills are taught for administering Microsoft 365?

The focus is on the planning, deployment, management, and security of a Microsoft 365 environment, as well as the integration of key Microsoft cloud services.

Do you have any further questions? Please contact us.

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