MS-4019 Transform your everyday business processes with agents

Price
Net: €
VAT: €

Price
Price on Request

Duration
1 day

For companies and job seekers:
this course is 100% fundable!
 

Location

Course Language
English

Training Solutions
Online Live

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Agent-based AI is changing the way business processes are conceived and implemented. Efficiency, scalability, and adaptability are becoming the focus.

Key topics

  • Fundamentals of agent-based automation.
  • Use of AI for operational processes.
  • Linking data, logic, and actions.
  • Transparency and traceability of processes.
  • Optimization of business workflows.

Prerequisite
Understanding of organizational processes and openness to AI-supported process models.

Target group
Business analysts, process owners, and IT professionals with a focus on digital transformation.

Modern agent solutions help to intelligently develop business processes and respond flexibly to new requirements.

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Course content
  • Features and benefits of Microsoft 365 Copilot
  • How Microsoft 365 Copilot works
  • Key components at a glance
  • Responsibility & AI at Microsoft
  • Launch PowerPoint slides with Copilot
  • Optimize your presentation with Copilot
  • Using Copilot in Word
  • Improve documents with prompts
  • Integrate Copilot into your daily work routine
  • Improve teamwork with Copilot
  • Manage tasks efficiently
  • Provide quick access to information
  • Optimize workflows
  • Use Copilot for business processes
  • Simplified data analysis
  • Customizable data integration
  • Visual data preparation
  • Efficient Excel visualizations
  • Email creation with Outlook Copilot
  • Meeting management with Outlook Copilot
  • Differences between Copilot chat types
  • Copilot Chat features
  • Use in Microsoft Teams
  • Increasing productivity and creativity

Frequently Asked Questions

  • AI agents can perform tasks independently, consolidate information, and automate workflows. The content demonstrates how recurring business processes can be redesigned using intelligent agents.
  • Processes involving many manual steps, recurring decisions, or a high volume of information stand to benefit most from agent-based AI solutions. Real-world examples illustrate typical use cases.
  • Unlike fixed workflows, AI agents can respond flexibly to new information and support decision-making based on the situation. This interaction is explained using specific scenarios.
  • Possible applications include customer service, human resources, purchasing, sales, project management, and administrative business processes, among others.
  • The content demonstrates how AI agents work with Microsoft 365 services, business applications, and other data sources to perform tasks across system boundaries.
  • Structured processes, clearly defined tasks, and appropriate data sources form the foundation for the productive use of intelligent agents within a company.
  • Agent-based AI can shorten processing times, reduce routine tasks, and support employees in complex workflows. This article explores how these capabilities can be leveraged in practice.
  • This course provides an understanding of how to plan, integrate, and deploy AI agents to automate modern business processes using Microsoft technologies.
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