PL-7008 Create and Extend Custom Copilots in Microsoft Copilot Studio

Price
Net:
VAT:

Price
Price on Request

Duration
1 day

For companies and job seekers:
this course is 100% fundable!
 

Location

Course Language
English

Training Solutions
Online Live

Personalized AI assistants are shaping the next stage of development for digital applications. Copilots can be tailored to specific processes, data, and user needs.

Key topics

  • Designing intelligent dialogues.
  • Expansion of existing copilots.
  • Use of external services and data.
  • Automation of complex processes.
  • Monitoring and optimization of AI solutions.

Prerequisites
Basic knowledge of cloud technologies and a technical understanding of automation.

Target audience
Software developers, IT architects, power users in the Microsoft world.

Customizable copilots enable powerful AI applications that provide long-term support for innovation and efficiency.

Print as PDF
Course content
  • Copilot design
  • Dialog-based copilot creation
  • AI-generated responses
  • Copilot application
  • Configure bot topics
  • Create topic branches
  • Expand support content
  • Manage system fallbacks
  • Maintain topic overview
  • Use data objects
  • Create your own models
  • Objects in dialogs
  • Using placeholders
  • Reusing placeholders
  • Power Automate Actions
  • Copilot features
  • Omnichannel call transfer
  • Create support topics
  • Identify triggers
  • Check Copilot performance
  • Create co-pilots
  • Manage topics
  • Set entries and rules
  • Retrieve data
  • Share co-pilots
  • Create AI assistants with Copilot
  • Setup and preparation

Frequently Asked Questions

  • Custom copilots can be specifically tailored to business processes, subject matter expertise, and internal data. This results in AI assistants that respond much more specifically to requirements and tasks.
  • Copilots can use information from Microsoft 365, Dataverse, SharePoint, websites, and other data sources. The content demonstrates how relevant corporate knowledge is integrated.
  • This section covers how to create custom dialogs, actions, and workflows so that Copilots can take on tasks and provide targeted support to users in business processes.
  • Copilot Studio is the central platform for creating, extending, testing, and publishing custom AI assistants within the Microsoft Power Platform.
  • One key focus is on configuring topics, responses, knowledge sources, and actions so that Copilots can optimally support the desired business process.
  • In-house AI assistants can be used in areas such as customer service, human resources, IT support, sales, and internal knowledge platforms, among others.
  • The content demonstrates how dialogs are reviewed, responses are optimized, and features are continuously refined to ensure high quality in production use.
  • This course covers the fundamentals of planning, creating, extending, and managing custom Microsoft Copilots using Copilot Studio to meet various business needs.

Do you have any further questions? Please contact us.