Implementing Cisco Advanced Call Control and Mobility Services (CLACCM)

Price
Net €
VAT €

Price
Price on Request

Duration
5 days

For companies and job seekers:
this course is 100% fundable!
 

Location

Course Language
English

Training Solutions
Online Live

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Modern corporate communications require flexible, secure, and highly available voice and mobility solutions. Advanced call control and mobility concepts ensure smooth processes, cross-location collaboration, and stable services in the Cisco environment.

Key topics

  • Advanced Cisco call control architectures.
  • Mobility services and call forwarding.
  • High availability and reliability.
  • Integration of end devices and locations.
  • Error analysis and service optimization.

Prerequisites
Basic knowledge of Cisco Unified Communications and experience with IP telephony and network infrastructures.

Target group
IT professionals, network and UC specialists, administrators, and technical roles with a focus on corporate communications.

In-depth knowledge of scalable communications solutions enhances the stability, efficiency, and future-proofing of modern IT landscapes in the professional Cisco environment.

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Course content
  • Checking and correcting SIP and media data
  • Call recording
  • Time-controlled routing
  • Call parking, call transfer, meetings
  • Details about the recording functions
  • Implementation of call forwarding
  • Setting up and customizing Cisco UC Manager Extension Mobility
  • Troubleshooting Extension Mobility
  • Configuration assistance and troubleshooting for Unified Mobility in Cisco UC Manager
  • Implementation of Cisco CUCM Express for SIP phones
  • Setting up global call distribution for Cisco UCM
  • Introduction of improved SRST in Cisco UC Manager and Cisco IOS gateways
  • Integration of CAC and AAR in Cisco UC Manager
  • Configuring URI connections between clusters
  • Troubleshooting in multi-site environments
  • Set up ILS integration between Cisco UC Manager clusters
  • Enable GDPR
  • Setting up Cisco Unified Border Element
  • Troubleshooting

Frequently asked questions

  • The focus is on advanced Cisco features for call control and mobility. Flexible call distribution, availability, and modern communication scenarios are covered.
  • Key features include call forwarding, presence, single number reach, mobility functions, voicemail integration, and cross-location telephony.
  • The concepts are designed for enterprise networks of all sizes, especially for Cisco Unified Communications and hybrid working models.
  • Improved accessibility, greater flexibility, consistent communication, and a better user experience on all devices.
  • Relevant topics include Cisco Unified Communications Manager, IP telephony, network technology, QoS, and basic VoIP knowledge.
  • Mobility features enable location-independent communication with continuous availability across multiple devices.
  • Companies benefit from flexible, scalable, and secure communication for digital collaboration and productivity.
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