ISTQB® Certified Tester - Expert Level Test Management Operational Test Management (CTEL-TM-OTM)

Price
Net €
VAT €

Price
Price on Request

Duration
5 days

For companies and job seekers:
this course is 100% fundable!
 

Location

Course Language
English

Training Solutions
Online Live

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Efficient test management combines strategy with operational excellence. In times of continuous delivery and increasing quality requirements, professional control of test activities is becoming increasingly important.

Key topics

  • Establishment and further development of test organizations.
  • Test planning, management, and control.
  • Quality metrics and performance analysis.
  • Supplier and interface management.
  • Scaling of test processes in complex programs.

Prerequisite
Extensive practical experience in the testing environment and in-depth understanding of testing processes.

Target group
Senior test managers, QA leads, program managers, and those responsible for quality assurance.

Clear processes, measurable results, and confident leadership skills strengthen your position in strategic quality management.

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Course content
  • Overview
  • Assignment, specifications, and success criteria.
  • Test concepts
  • Comparison of specifications and concepts with the organization.
  • Overview
  • Structure of the test team
  • Further development of the team
  • Management of the test team
  • Fundamentals
  • Forms of cooperation
  • Legal aspects
  • Exchange concepts
  • Use of external resources
  • Coordination of test approaches
  • Testing process
  • Getting started
  • Assignment for the test team
  • Position of the test team
  • Exchange with stakeholders.
  • Developing and maintaining contacts.
  • Promoting quality work within the company.
  • Anchoring tools within the company.
  • Dealing with ethical issues.
  • Overview
  • Project management tasks
  • Risk management in projects
  • Quality management
  • Overview
  • Tracking of data.
  • Evaluation and use of data – internal.
  • Transmission of data – externally.
  • Presentation and interpretation of test results.
  • Methods of statistical quality control.
  • Introduction
  • Management of tests in relation to life cycle approaches.
  • Control of projects with incomplete life cycles.
  • Aspects of publication.
  • Overview
  • Key figures on quality, performance, and satisfaction in the test process.
  • Key figures on quality, performance, and satisfaction with the test objectives.
  • Review of projects

Frequently asked questions

  • Operational test management describes the operational control of test activities in complex projects. The focus is on planning, monitoring, resource management, metrics, and risk management in the test process.
  • The prerequisite is usually a completed ISTQB Advanced Level in Test Management. In addition, several years of practical experience in test management are recommended.
  • The certification is suitable for experienced test managers, test coordinators, and QA leads. It is particularly relevant for roles with responsibility for operational test planning, test control, and cross-team test processes.
  • Topics covered include operational test planning, test monitoring, resource management, test metrics, risk management, and continuous process improvement. The focus is on the practical management of complex test organizations.
  • Expert-level certification confirms in-depth expertise in strategic and operational test management. It strengthens your professional position in senior QA roles and supports you in managing large test programs.
  • Methods for managing complex test processes are taught. These include test planning, KPI-based test monitoring, risk analysis, resource optimization, and the integration of test management into business processes.
  • Operational test management focuses on the practical control of ongoing test activities. Strategic test management, on the other hand, deals with long-term test strategies, organizational models, and governance in quality management.
  • Operational Test Management ensures transparent control and efficient execution of tests. Clear metrics, structured planning, and continuous monitoring ensure quality even in complex projects involving multiple teams.
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