ITIL® Foundation (Version 5) with Exam

This certification is aimed particularly at professionals who are actively involved in practice and want to strengthen their impact in their everyday work. It helps them to develop their own skills in the areas of governance, security, and control—enabling them to effectively monitor and further develop organizational processes.

The following modules are required to obtain the "Practice Manager" qualification:

• ITIL^® Foundation as a solid foundation,
• A practical specialization module – choose from:
  ITIL^® Monitor, Support and Fulfill, ITIL^® Plan, Implement and Control, or ITIL^® Collaborate, Assure and Improve. This module is selected to suit the desired role and the respective professional environment.
• ITIL^® Transformation, which shows in a practical way how to successfully lead, support, and scale change initiatives.

Coming soon

This qualification path is particularly suitable for professionals who already have responsibility or are about to take on responsibility and want to specifically expand their impact in everyday organizational life. It strengthens the ability to effectively manage products, services, and digital experiences, drive continuous improvement, and create real value throughout the entire life cycle.

The following modules are required to obtain the "Managing Professional" qualification:

• ITIL^® Foundation as a basic foundation,
• ITIL^® Product,
• ITIL^® Service,
• ITIL^® Experience,
• and ITIL^® Transformation, which provides practical guidance for successfully managing and scaling change initiatives.

Coming soon

This certification strengthens the ability to effectively combine digital strategy, investments, and leadership skills in an AI-driven era with the results of one's own products and services. It supports informed strategic decision-making and sustainably increases the long-term value contribution of the organization.

To obtain the "Strategic Leader" qualification, the following components must be successfully completed:

• ITIL^® Foundation as a fundamental basis,
• ITIL^® Strategy,
• and ITIL^® Transformation, which provides a structured guide to successfully planning, managing, and scaling change initiatives.

Coming soon

This qualification level is aimed at professionals who want to apply and further develop their ITIL^® knowledge at the highest level. It confirms comprehensive knowledge of all essential ITIL^® practices as well as the ability to effectively apply and further develop guidelines and methods in complex, real-world environments.

To achieve "ITIL^® Master Status," the following certifications must be successfully completed:

• ITIL^® Practice Manager,
• ITIL^® Managing Professional,
• ITIL^® Strategic Leader.

Coming soon

ITIL^® AI Governance is the central extension module in the ITIL^® qualification scheme and supports professionals in using artificial intelligence responsibly. It provides compact, practical guidelines for the ethical, secure, and legally compliant introduction of AI.

It covers the key areas of risk management, transparency, accountability, and regulatory requirements—with clear guidance and helpful decision-making aids for practical application.

Coming soon