ITIL® 4 Strategic Leader Digital and IT Strategy (DITS) with exam

Price
Net
VAT

Price
Price on Request

Duration
3 days

For companies and job seekers:
this course is 100% fundable!
 

Location

Course Language
German

Training Solutions
Connected Classroom

Digital markets are rapidly changing business models. Strategic IT leadership combines technology, value creation, and governance into a clearly focused overall strategy. The focus is on sustainable decisions, measurable results, and a robust digital roadmap.

Key topics

  • Development of modern digital and IT strategies.
  • Business alignment and strategic governance.
  • Value-oriented management of IT services.
  • Innovation and portfolio management.
  • Risk management and compliance in a digital context.
  • KPIs, performance measurement, and roadmapping.

Prerequisite
In-depth knowledge of IT service management and experience in strategic or senior IT roles.

Target audience
CIOs, IT managers, digital managers, enterprise architects, senior service managers, and strategic project managers.

Strategic clarity in IT strengthens competitiveness, resilience, and innovative power. Sustainable alignment of technology and business creates a stable foundation for long-term corporate success. 

Booking any ITIL® course requires participation in an exam. The cost of the exam is already included in the course price. 
ITIL® / PRINCE2® / PRINCE2 Agile® / MSP® / M_o_R® / P3O® / MoP® / MoV® / AgileSHIFT® and the Swirl logo are registered trademarks of the PeopleCert group. Used under license from PeopleCert. All rights reserved.
 

Print as PDF
Course content
  • Value orientation
  • Utilize the starting point
  • Iterative approach
  • Collaboration and visibility
  • Holistic thinking
  • Simplicity and practicability
  • Optimization and automation
  • Digital technology
  • Digital enterprise
  • Digital organization
  • Digitalization
  • Digital transformation
  • Business strategy and models
  • Digital and IT strategy
  • Products
  • Services
  • Combining digital, IT strategy, and ITIL SVS components
  • Environmental and market analysis
  • External factors such as PESTLE
  • Internal aspects of service management
  • Viability and agility
  • Resilience
  • Efficiency
  • Continuity and collaboration.
  • Analysis of VUCA factors and their integration into digital and IT strategies.
  • Market position of a company.
  • Tool for the digital positioning of an organization
  • Ecosystem, industry, company, influencing factors
  • Customer relevance and market presence
  • Achieving operational excellence
  • Internal and external focus
  • Balance as the key
  • Application of methods to increase market relevance
  • Analysis of the customer journey
  • Integration of omnichannel strategies
  • Delivery and support depending on context
  • Analysis of customer behavior
  • Use of feedback for holistic perspectives
  • Optimization of service quality at all levels
  • Insights into the financial aspects of digital transformation
  • Strategies for financial management and planning
  • Optimization of the product portfolio
  • Financing initiatives and their costs
  • Balancing innovation and operating costs
  • Development of billing models
  • Evaluation of digital organizational strategies
  • Risk management in digital organizations
  • Digital and IT strategy as a foundation
  • Identifying and assessing risks
  • Finding an acceptable balance between opportunities and risks
  • Understanding innovation using key methods
  • Using techniques to promote a culture of innovation
  • Assess digital readiness, conduct gap analysis
  • Formulate and share vision and strategy
  • Use business cases to support the digital and IT strategy
  • Defining operating models for digital enterprises
  • Leadership skills in digital organizations
  • Coordination and implementation of strategies
  • Large-scale transformation
  • Incremental change
  • Mergers and acquisitions
  • Individual adjustments
  • Applying POMs (parallel operating models)
  • Evaluating the success of digital and IT strategies
  • Typical digital transformation programs

Frequently asked questions

  • This certification teaches strategies for digital transformation and IT leadership. The focus is on governance, innovation, business strategy, risk management, and aligning IT services with business objectives.
  • It is intended for IT executives, strategy managers, service managers, enterprise architects, and transformation teams. It is particularly relevant for roles that manage digital business strategies, IT governance, or organization-wide service transformation.
  • The ITIL® 4 Foundation certificate is required. In addition, several years of experience in IT management or strategic IT roles are recommended, as the content is heavily focused on leadership, strategy, and organizational transformation.
  • The focus is on digital business strategies, IT governance, organizational structure, risk management, innovation, and value creation through IT services. This is supplemented by models for managing digital transformation.
  • A key advantage is the improved alignment of IT strategy and corporate goals. Organizations benefit from clear governance, structured transformation, greater innovation capacity, and more stable digital business models.
  • Strategic concepts, case study comprehension, and decision-making skills in the digital environment are tested. The exam is standardized and assesses whether strategic IT approaches can be applied in real business situations.
  • Global recognition makes this qualification particularly valuable. ITIL® is one of the most established frameworks for IT service management and strategic IT governance worldwide.
  • The framework is of central importance for strategic IT management. It combines corporate strategy, digital innovation, and IT service management into a structured approach for sustainable transformation.

Do you have any further questions? Please contact us.