ITIL® Foundation Bridge (Version 5) with Exam

Price
Net €
VAT €

Price
Price on Request

Duration
1 day

For companies and job seekers:
this course is 100% fundable!

Location

Course Language
German

Training Solutions
Connected Classroom

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IT service management is constantly evolving. New requirements for digital products, service quality, and user experience are leading to expanded concepts within the ITIL^®framework. Existing knowledge is being specifically updated and linked to current models for modern IT organizations.

Key topics

Key innovations compared to ITIL^®4
Structure of the expanded Digital Product & Service Lifecycle
Further developed elements of the ITIL Value System
Governance, collaboration, and value orientation
Experience management as a component of modern services
Continuous optimization in digital organizations

Prerequisite
ITIL^® 4 Foundation certification and a basic understanding of service management principles.

Target group
IT service managers, product and service managers, project managers, consultants, and executives from service- and product-oriented organizations.

Updated ITIL^® models create a solid foundation for modern service structures. New perspectives on value creation, governance, and user experience support organizations in developing digital services efficiently and strategically in the long term.

_{Booking any ITIL^® course requires participation in an exam. The cost of the exam is already included in the course price.}
_{ITIL^® / PRINCE2^® / PRINCE2 Agile^® / MSP^® / M_o_R^® / P3O^® / MoP^® / MoV^® / AgileSHIFT^® and the Swirl logo are registered trademarks of the PeopleCert group. Used under license from PeopleCert. All rights reserved.}

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Course content

Classification of ITIL® Version 5

Further development based on ITIL^® 4
Adjustments to structure and content
From service focus to management of digital products and services

Digital Product & Service Lifecycle

End-to-end view of the entire lifecycle
Differentiation from traditional ITIL^® models
Elimination of silos
Closer integration of product and service management

ITIL® Value System in Version 5

New Value System
Structure of Guiding Principles, Governance, Value Chain, and Practices
Focus on value and control

Guiding principles

Greater focus on practical application
Support with decisions and prioritization
Focus on concrete implementation rather than theoretical content

Roles & Collaboration

Clear roles and responsibilities
Transparent results
Cross-team collaboration
Shared added value for customers and users

Customer and employee experience

More focus on experiences
Designing and measuring experiences
Incorporate into decisions
Important for digital products and services

AI and digital work contexts

Working with AI and data-based technologies
Dealing with complex system structures
Making informed and responsible decisions

Exam preparation

Compact preparation for the official exam
Overview of relevant innovations and terms
Confident application of ITIL^® Version 5

ITIL® 5 Qualification Pathways

ITIL® Practice Manager

This certification is aimed at experienced IT service management professionals who want to further expand their practical impact in their daily work environment. The focus is on skills related to governance, security, and control. The goal is to strengthen organizational structures, manage processes, and continuously improve service procedures.

Several building blocks are required to obtain the "Practice Manager" qualification:

ITIL^® Foundation as a basic entry level into the ITIL^® framework
A practice-oriented specialization module, selectable depending on your professional focus:
- ITIL^® Monitor, Support and Fulfill
- ITIL^® Plan, Implement and Control
- ITIL^® Collaborate, Assure and Improve
ITIL^®Transformation, with a focus on planning, implementing, and scaling change initiatives in the company

Coming soon

ITIL® Managing Professional

This qualification path is aimed at experienced professionals and aspiring managers who want to expand their impact in organizations in a targeted manner. The focus is on managing modern products and services, developing compelling user experiences, and continuously optimizing business and service processes throughout the entire lifecycle.

The following modules are required to obtain the "Managing Professional" qualification:

ITIL^® Foundation as basic knowledge
ITIL^® Product
ITIL^® Service
ITIL^® Experience
ITIL^® Transformation – with practical approaches to planning, implementing, and scaling change processes.

Coming soon

ITIL® Strategic Leader

This certification expands competencies, digital strategies, investments, and leadership in an increasingly AI-driven environment, specifically linking them to the results of products and services. This enables more informed strategic decisions to be made and strengthens the long-term sustainable value contribution of an organization.

The following elements are required for the "Strategic Leader" qualification:

ITIL^® Foundation as basic certification
ITIL^® Strategy
ITIL^® Transformation – with a structured approach to planning, managing, and scaling transformation initiatives

Coming soon

ITIL® Master

The highest qualification level within the ITIL^® framework is aimed at experienced IT service management experts. It stands for comprehensive knowledge of key ITIL^® principles, practices, and strategies, as well as the ability to successfully implement them in complex organizational structures.

The ITIL^® Master certifies in-depth practical experience in using ITIL^® methods and their strategic development in real business environments.

The following certifications are required to obtain ITIL^® Master status:

ITIL^® Practice Manager
ITIL^® Managing Professional
ITIL^® Strategic Leader

Coming soon

ITIL® Extension Modules: ITIL® AI Governance

The ITIL^® AI Governance module expands the ITIL^® qualification scheme to include key aspects of managing and controlling AI systems. The focus is on responsible frameworks for the use of artificial intelligence in organizations.

Topics such as risk assessment, transparency of AI decisions, clear responsibilities, and regulatory requirements are covered. Practical guidance supports the secure and traceable integration of AI technologies.

Coming soon

Your training will be 100% funded

Our funding schemes are available exclusively to participants who live or work in Germany. Funding is not available outside Germany.

For career starters, job seekers, career changers, startups, experienced professionals, those looking to advance their careers, specialists, etc.

The QCG program for everyone in the company

Further information

The education voucher for all job seekers

Further information

Frequently asked questions

What is the ITIL® Foundation Bridge (Version 5) course?

The ITIL^®Foundation Bridge (Version 5) course is aimed at individuals with ITIL^® V3 or ITIL^® 4 knowledge and provides a compact overview of the new content and changes in Version 5 in order to achieve the current certification.

Who is the ITIL® Foundation Bridge (V5) course suitable for?

The course is ideal for IT service managers, IT support staff, project managers, and all IT professionals who want to update their existing ITIL^® knowledge to version 5.

What are the prerequisites for the ITIL® Foundation Bridge course?

Participants usually need to have an existing ITIL^® certification (e.g., ITIL^® V3 or ITIL 4 Foundation) to take the Bridge course and exam.

What will I learn in the ITIL® Foundation Bridge (Version 5) course?

The course covers the most important changes in ITIL^® Version 5, updated service management practices, and new concepts for modern IT service management.

What are the benefits of ITIL® Foundation Version 5 certification?

With the current ITIL certification, professionals can improve their knowledge of modern IT service management and increase their career and salary opportunities in the IT sector.

Why should I upgrade to ITIL® Foundation Version 5?

Version 5 includes updated best practices for IT service management, digitalization, and modern operating models, ensuring that your ITIL^® knowledge remains up to date.

Is the ITIL® Foundation Bridge exam included in the course?

Yes, the official certification exam voucher is already included in the course price for the ITIL^® Foundation Bridge (Version 5) with Exam course.

Do you have any further questions? Please contact us.

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