Quality Management Manager (DIN EN ISO 9001)

Price
Net €
VAT €

Price
Price on Request

Duration
5 days

For companies and job seekers:
this course is 100% fundable!
 

Location

Course Language
German

Training Solutions
Online Live

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Efficient processes and tested standards form the foundation of high-performing organizations. DIN EN ISO 9001 defines an internationally recognized framework for this.

Key topics:

  • Standard requirements and high-level structure.
  • Process maps and interface management.
  • Risk management in QM.
  • Internal and external audits.
  • CIP and performance measurement.
  • Document control and compliance.

Prerequisite
Experience in operational processes or initial contact with management systems.

Target group
Employees in the quality environment, managers, those responsible for processes and compliance.

Systematic quality assurance increases transparency, minimizes risks, and strengthens long-term competitiveness in dynamic markets.

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Course content
  • Control of processes.
  • Control of deviations.
  • Recording, analyzing, and controlling processes and results.
  • Statistical methods and data analysis procedures.
  • EFQM and Balanced Scorecard
  • EFQM concept
  • Ffinal examination

Frequently asked questions

  • A quality management manager controls and monitors a company's quality management system in accordance with ISO 9001. This includes process control, documentation, internal audits, and measures for continuous improvement.
  • Typical tasks include setting up and maintaining quality management systems, process analyses, audit preparation, documentation control, and implementing improvement measures within the company.
  • Important topics include process management, risk-based thinking, quality objectives, internal audits, documentation requirements, and methods for the continuous improvement of business processes.
  • The standard defines globally recognized requirements for quality management systems. Companies use it to increase process reliability, improve workflows, and build trust among customers, partners, and certification bodies.
  • Expertise enables the structured introduction and optimization of quality processes. Organizations benefit from clear procedures, fewer errors, greater efficiency, and better evidence for customers and auditors.
  • Quality management is used in industry, services, IT, healthcare, and administration. The standard is suitable for organizations of all sizes and in all sectors.
  • Process orientation forms the basis of the standard. Business processes are analyzed, documented, and systematically improved in order to increase quality, efficiency, and transparency.
  • Possible fields of activity include quality management, process management, compliance, auditing, and organizational development. Specialists with experience in standard requirements and management systems are particularly in demand.
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