Quality Management Representative (DIN EN ISO 9001)

Price
Net €
VAT €

Price
Price on Request

Duration
5 days

For companies and job seekers:
this course is 100% fundable!
 

Location

Course Language
German

Training Solutions
Online Live

Request a consultation Add to favorites Print as PDF

Reliable quality builds trust among customers, partners, and stakeholders. The requirements of DIN EN ISO 9001 create a solid foundation for transparent processes and measurable results.

Key topics

  • Standard structure and high-level structure.
  • Context analysis and stakeholder assessment.
  • Process indicators and performance measurement.
  • Audit planning and implementation.
  • Continuous improvement process.

Prerequisite
Basic knowledge of operational processes or management systems.

Target group
Quality managers, process managers, internal auditors, and specialists from manufacturing and service companies.

Systematic quality management promotes efficiency, minimizes risks, and supports sustainable corporate strategies in a competitive environment.

Print as PDF
Course content
  • Key principles in quality management.
  • International standards DIN EN ISO 9000 ff.
  • Structured process approach for effective quality management.
  • Design and organization of a QM system.
  • Organization of production and service provision.
  • Testing and tracking: measuring quality.
  • Checking for faulty process outputs.
  • Handling of defective products.
  • Dealing with inadequate services.
  • Testing procedures, authorization, and quality seals.
  • final examination

Frequently asked questions

  • A quality management representative controls and monitors a company's quality management system. Their tasks include process monitoring, internal audits, documentation maintenance, process improvement, and preparation for ISO 9001 certification.
  • This qualification is relevant for specialists in quality management, production, project management, or process management. Individuals working in organization, administration, or technology will also benefit if quality standards are to be introduced or improved within the company.
  • The focus is on establishing and applying a quality management system in accordance with ISO 9001. Important topics include process management, documentation, internal audits, continuous improvement, risk assessment, and the implementation of standard requirements in everyday business life.
  • A basic understanding of operational processes is recommended. Professional experience in organization, administration, production, or management facilitates understanding of processes and quality requirements.
  • Structured quality management improves processes, reduces errors, and increases transparency. Companies benefit from clearly defined procedures, higher customer satisfaction, and better conditions for ISO 9001 certification.
  • ISO 9001 is recognized worldwide as the most important standard for quality management systems. It defines requirements for processes, documentation, and continuous improvement to ensure quality on a permanent basis.
  • Key steps include analyzing existing processes, defining quality objectives, and documenting procedures. This is supplemented by internal audits, improvement measures, and preparation for external certification.
  • Quality management is considered an important part of modern corporate management. Expertise in ISO-based management systems opens up opportunities in areas such as process management, auditing, compliance, and organizational development.
Berlin
Bremen
Dortmund
Dusseldorf
Frankfurt
Hamburg
Hanover
Cologne
Leipzig
Munich
Nuremberg
Stuttgart

Do you have any further questions? Please contact us.