AB-730 Transform business workflows with generative AI

Price
Net
VAT

Price
Price on Request

Duration
1 day

For companies and job seekers:
this course is 100% fundable!
 

Location

Course Language
English

Training Solutions
Online Live

Generative AI is fundamentally changing business processes. Intelligent automation, adaptive workflows, and data-driven decisions are becoming central to modern organizations.

Key topics

  • Use of generative AI to optimize business processes.
  • Analysis, automation, and scaling of workflows.
  • Integration of AI solutions into existing processes.
  • Governance, security, and responsible use.
  • Practical scenarios for efficient process design.

Prerequisite
Basic understanding of business processes, digital applications, and organizational procedures. Initial exposure to AI or automation is helpful.

Target group
Specialists and managers from business, IT, process management, and digitalization who want to strategically develop workflows and use AI in a meaningful way.

The content provides a sound understanding of the targeted use of generative AI in business processes and helps organizations to become efficient, scalable, and innovative.
 

course content
  • Understanding responsible AI
  • Microsoft 365 Copilot as your workflow companion
  • Knowledge check
  • What is Copilot Chat?
  • Write effective prompts to optimize Copilot's responses.
  • Manage prompts and conversations in Copilot Chat.
  • What are Copilot agents?
  • Knowledge review
  • Draft content with Microsoft 365 Copilot.
  • Research and gather information with the Researcher Agent.
  • Knowledge review
  • Analyze data workflows in Excel with Copilot.
  • Generate insights with the Analyst Agent.
  • Knowledge review
  • Optimize meeting preparation and follow-up with Copilot.
  • Improve collaboration with Copilot Chat, Pages, and Notebooks.
  • Knowledge review
  • Scenario 1: Create weekly status report
  • Scenario 2: Create customer quote
  • Scenario 3: Create a summary

Frequently asked questions

  • The course shows how generative AI supports, automates, and streamlines business processes. The focus is on practical workflows and real-world application scenarios.
  • Suitable for specialists and managers, business analysts, and IT-related roles who want to optimize business processes with AI and establish modern working methods.
  • A basic understanding of business processes and digital tools is helpful. In-depth knowledge of AI or programming is not required.
  • Topics covered include generative AI, intelligent automation, workflow optimization, decision support, and responsible use of AI in a business context.
  • Generative AI saves time, reduces manual work, improves data analysis, and supports informed decisions in various areas of the business.
  • Yes, the course emphasizes practical examples, specific use cases, and methods that can be directly applied in everyday professional life.
  • Upon completion, there will be a clear understanding of how generative AI can be meaningfully integrated into workflows to increase productivity, quality, and innovation.

Do you have any further questions? Please contact us.