Auditor (DIN EN ISO 19011)

Price
Net
VAT

Price
Price on Request

Duration
5 days

For companies and job seekers:
this course is 100% fundable!
 

Location

Course Language
German

Training Solutions
Online Live

Internal audits are a key success factor for quality, compliance, and sustainable corporate development. Modern audit methods combine structure with analytical expertise and strengthen the effectiveness of management systems in the digital environment.

Key topics

  • Fundamentals and principles according to DIN EN ISO 19011.
  • Audit planning, implementation, and follow-up.
  • Risk-based approach and process evaluation.
  • Communication during audits and questioning techniques.
  • Evaluation of findings and follow-up measures.
  • Documentation, reporting, AI-supported evaluation.

Prerequisite
Basic knowledge of management systems and operational processes.

Target group
Specialists and managers from quality management, compliance, IT, process management, and prospective auditors.

In-depth audit knowledge enhances transparency, efficiency, and sustainable improvement. Methodological confidence and analytical skills form the basis for effective internal audits in networked organizations.

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Course content
  • Benefits of universal and industry-specific standards such as DIN EN ISO 9001.
  • Guideline for management system audits – DIN EN ISO 19011.
  • Objectives and scope
  • Responsibilities
  • Resources and capacities
  • Processes
  • Continuous optimization
  • Teamwork
  • Start of the audit
  • Schedule
  • External audit
  • Checklists
  • Group work (comparison with standard specifications)
  • Questioning methods
  • Start of the audit
  • Audit questions
  • Focused listening
  • Barriers to communication
  • Results of the audit program / audit documentation
  • Comparison with audit program objectives
  • Opportunities for optimization
  • Official approval
  • Basic knowledge of accreditation and certification procedures by DAkkS (German Accreditation Body).
  • certification

Frequently asked questions

  • DIN EN ISO 19011 is the international guideline for auditing management systems. It defines principles, audit programs, the implementation of audits, and competence requirements for auditors for quality, environmental, and other management systems.
  • The qualification is suitable for quality managers, internal auditors, compliance officers, and executives. It is useful for anyone who evaluates or develops management systems or is responsible for auditing.
  • The course covers audit planning, conducting interviews, evaluating evidence, and reporting. The focus is on risk-based thinking, objective evaluation, and standard-compliant documentation.
  • Yes, the guideline can be applied across all industries. It supports audits in quality, environmental, energy, and occupational health and safety management systems and creates a uniform methodological basis.
  • Basic knowledge of management systems is recommended. Practical experience in quality or process management facilitates the transfer to audit practice, but is not mandatory.
  • Certification documents professional competence and auditability. It increases internal credibility, strengthens your position in external audits, and improves career development opportunities.
  • Internal audits serve the purpose of self-assessment and process improvement. External audits are conducted by independent bodies, for example for certification or supplier evaluation.
  • Risk-based thinking is a key principle of modern audits. It prioritizes critical processes, assesses the impact of potential deviations, and increases the effectiveness of the management system.

Do you have any further questions? Please contact us.