Developing Successful Interpersonal Skills
Price Net € VAT €
Price Price on Request
Duration
3 days
Location
Course Language English
Training Solutions Online Live
Interpersonal relationships are the key to success and satisfaction in both your professional and private life. Understanding how to communicate effectively, resolve conflicts, and respond to others with empathy strengthens your personal and professional connections. Developing interpersonal skills is an important foundation for a positive and productive life.
Topics:
- Techniques for clear, precise, and respectful expression. Understanding how nonverbal communication influences conversations.
- The art of active listening and empathizing with other perspectives.
- Strategies for resolving conflicts quickly and constructively.
- How to come across as authentic and confident without appearing arrogant.
- Methods for maintaining and developing long-term relationships.
- Giving and receiving constructive feedback to strengthen relationships.
Applying these methods makes interacting with other people easier and more successful in every situation.
- The role of social skills in everyday life
- Difference between hearing and active listening
- Stronger relationships through effective communication
- Understanding spoken content
- Interpreting and using body language
- Strengthening self-confidence
- Provide a concise introduction
- Amplify the effect
- Mastering the four levels of conversation
- Actively steering conversations
- Using techniques to deepen conversations
- Influencing others
- Change perspective
- Create connections
- Increase influence
- Use logic and incorporate feelings
- Constructive disagreement
- Convince others
- Reaching agreement
- Prepare for negotiations
- Guiding through the 4 phases
- Reaching agreement
